Brushworks help
Product and order questions, answered.
Clear answers about Brushworks products, care, orders, delivery and returns.
Are Brushworks tools vegan and cruelty-free?
The Brushworks range is PETA-approved, cruelty-free and vegan-friendly. Check the individual product page for the details that apply to a specific tool.
How long does UK delivery take?
Available services, live prices and estimated arrival dates are shown for your address at checkout. See our Delivery page for more information.
What is your returns policy?
UK consumers will usually have 14 days after receiving an online order to tell us they wish to cancel, followed by a further 14 days to return eligible products. See our Returns and refunds page for the full process. Your statutory rights are unaffected.
Do you ship internationally?
If delivery is available for your country, the service, estimated timeframe and price will appear after you enter your address at checkout. Import charges may apply.
How do I track my order?
Once dispatched, your confirmation email will include tracking information where the selected carrier provides it.
Can I change or cancel my order?
Contact us as soon as possible. If the order has not yet been dispatched, we will do our best to help.
Customer care
Still Need Help?
Drop us a line and our customer-care team will help.
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